Frequently Asked Questions
Everything you need to know about your ECA Cleaning experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Are your materials sustainably sourced?
Yes, at ECA Cleaning, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure high-quality fashion with a lower environmental impact.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits can range from slim to oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.